Returns & Exchanges

At BootBuddy®, we want you to step out in confidence, which is why we offer a 30-day window for returns or exchanges on all footwear in original, unworn condition. If your new boots aren't the perfect fit, our streamlined process ensures a quick and easy resolution.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.

• 2.
  Pack Your Boots

  Place your unworn boots back in their original packaging, ensuring all tags are attached and the box is securely sealed for transit.

• 3.
  Attach the Label

  Download and print your prepaid shipping label from the portal and affix it clearly to the outside of your return package.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of arrival.